Privacy Policy

Effective Date: October 24, 2024

Precision Wellness of Rancho Mirage (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal and health information in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and all applicable California and federal privacy laws.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (www.precision-wellness.com) or receive our services.

1. Information We Collect

We collect information necessary to provide safe, effective care and a positive patient experience:

  • Personal Information: Name, contact details, date of birth, and demographic data.
  • Protected Health Information (PHI): Medical history, treatment plans, prescriptions, and clinical records provided to us in person, via telehealth, or through our electronic systems.
  • Payment Information: Billing details and credit card information (for secure processing only).
  • Website Usage Data: IP address, browser type, device information, and pages visited to help improve your experience.

2. How We Use Your Information

Your information may be used to:

  • Deliver healthcare and wellness services.
  • Schedule appointments, process payments, and manage your account.
  • Communicate with you about your care, results, promotions, or service updates.
  • Meet legal and regulatory requirements.
  • Improve our services through secure, aggregated data analysis.

We will never sell or rent your information.

3. How We Protect Your Information

We employ administrative, technical, and physical safeguards to protect PHI:

  • Encrypted servers, firewalls, and Secure Socket Layer (SSL) technology.
  • Access restricted to authorized personnel only.
  • Continuous monitoring and staff training on HIPAA compliance.

No electronic transmission is 100% secure, but we follow industry best practices to minimize risk.

4. Patient Rights Under HIPAA

As a patient of Precision Wellness, you have the right to:

  • Access your records: Request copies of your medical and billing information.
  • Request amendments: Ask us to correct inaccurate or incomplete information.
  • Restrict disclosures: Request limitations on how your information is used or shared.
  • Accounting of disclosures: Receive a list of certain non-routine disclosures of your PHI.
  • File a complaint: If you believe your privacy rights have been violated, you may file a complaint with our Privacy Official or the U.S. Department of Health and Human Services (HHS).
  • Opt out of marketing communications at any time by contacting us directly.

5. Disclosure of Your Information

We may share your information only as permitted by law and as necessary to provide care or conduct operations, including:

  • With licensed medical providers involved in your care.
  • With third-party vendors providing secure payment processing, EHR systems, or appointment management.
  • When required by law (for public health reporting or legal process).

All vendors and partners must adhere to HIPAA Business Associate Agreements (BAAs) and data-protection standards.

6. Data Retention

PHI and patient records are retained for the period required by California and federal law and then securely destroyed or anonymized.

7. Jurisdiction and Scope

Precision Wellness currently serves residents of California, including Rancho Mirage and surrounding areas. Our services are not intended for individuals outside the United States.

8. Transparency & Advertising Compliance

We strive for accuracy and transparency in all communications and marketing. All information shared on our website and advertisements reflects legitimate, clinically supported claims and complies with LegitScript, FTC, and FDA standards. We do not make misleading or unsubstantiated claims about our services or products.

9. Cookies and Tracking

Our website uses cookies and analytics tools to improve user experience. You can adjust cookie settings via your browser. No PHI is collected through cookies.Our website uses cookies and analytics tools to improve user experience. You can adjust cookie settings via your browser. No PHI is collected through cookies.

10. Privacy Official Contact Information

Privacy Official: Jed Friesen, Principal

Email: jed@precision-wellness.com

Address: Precision Wellness, Rancho Mirage, California 92270

For questions or to exercise your privacy rights, contact Jed Friesen directly.